VOLUNTEER SPOTLIGHT: Scout Brings Healing to Nashville General Hospital, A Monthly Visit of Comfort and Joy

Once a month, Scout, a golden doodle with a heart of gold, knows it's volunteer day as soon as her handler, Rebecca Santamaria, reaches for her therapy vest and leash. Scout’s excitement is unmistakable—her tail starts wagging as she prepares for her monthly visit to Nashville General Hospital, where patients, families, and hospital staff eagerly anticipate her calm and comforting presence. Scout and Rebecca volunteer with Nashville Therapy Pets, a 501(c)(3) nonprofit dedicated to enhancing community lives through animal-assisted therapy.

“Pet therapy is all about strengthening the bond between humans and animals, bringing comfort, joy, and healing to those in need,” Rebecca explains. An oncology nurse, she felt drawn to pet therapy after witnessing the unique comfort that a gentle animal can provide. “I thought Scout would be perfect for this work, and it’s been amazing to see the impact she makes.” Scout has completed rigorous behavioral testing and training, allowing her to connect deeply with people, even in the stressful environment of a hospital.

At Nashville General, Scout’s visits bring a welcome break for patients and staff alike. Scouts get a touch of home and heart from hospital rooms to waiting areas. Veterans have found solace in her presence, often able to express emotions that might otherwise stay hidden. “One veteran was visibly moved when Scout placed her head in his lap. Sometimes words aren’t enough, but her gentle spirit seems to reach people on another level,” Rebecca shares. Scout and Rebecca also volunteer at local universities, colleges, and even elementary schools, where students read to Scout. 

At the end of each visit, Scout is happily tired. She drinks water, curls up in the backseat of the car, and falls into a contented sleep until they arrive home. For Scout and Rebecca, these monthly visits are a powerful reminder of a therapy dog's profound impact, one wag of the tail and one heartwarming interaction at a time. Our furry volunteer and her handler bring comfort to Nashville General Hospital and a sense of connection and joy to those who need it most.